Consumer Data Policy
At Kinova Sports, your privacy and control over your personal information are a priority. This Consumer Data Policy explains how you can exercise certain rights related to your personal data including how to request access, correction, deletion, opt-out of sales/sharing, and other choices that may be available under applicable privacy laws.
This policy is part of and should be read in conjunction with our Privacy Policy. If there is any conflict between this policy and the Privacy Policy, this policy governs with respect to consumer data rights.
1. Consumer Rights Overview
Depending on your location and applicable law, you may have the following privacy rights with respect to your personal information:
1.1. Right to Know / Access
You may request:
The categories and specific pieces of personal data we have collected about you
The sources of that data
The business or commercial purpose for collecting or sharing it
The categories of third parties with whom we’ve shared it
1.2. Right to Delete
You may request deletion of your personal data that we have collected, subject to certain exceptions (e.g., for legal compliance, fraud prevention, or order fulfillment).
1.3. Right to Correct
If your personal information is inaccurate, you may request correction of that information.
1.4. Right to Opt-Out of Sale or Sharing
You may request that we not “sell” or “share” your personal information.
Kinova Sports does not sell personal information for monetary consideration.
However, under certain laws (such as the California Consumer Privacy Act/Privacy Rights Act), “sell” and “share” have specific legal definitions that may include certain data transfers for targeted advertising or analytics.
Accordingly, you have the right to opt-out of:Sale of your personal information
Sharing of your personal information for cross-context behavioral advertising
1.5. Right to Limit Use of Sensitive Personal Information
Where applicable, you may request limits on the use or disclosure of your sensitive personal information.
1.6. Non-Discrimination
We will not discriminate against you for exercising any of your consumer data rights. That means we will not deny goods or services, charge different prices, or provide a different level of quality of goods/services because you exercised a privacy right.
2. Submitting a Consumer Data Request
To exercise any of the rights above, you can submit a request by:
📧 Email: support@kinovasports.com
📬 Mail:
Kinova Sports
1 Court Lane Gardens
Dulwich
London
SE21 7DZ
Required Information:
To help us verify and fulfill your request, please include:
Your full name
Email address associated with your account or order
Detailed description of the request (e.g., “delete my data,” “opt-out of sale/share,” etc.)
Any relevant order numbers or account identifiers
We may need to ask you for additional information to verify your identity before fulfilling your request.
3. Authorized Agents
You may designate an authorized agent to submit a request on your behalf. To do so, please provide:
A signed authorization form, or
Documentation demonstrating the agent’s authority to act on your behalf
We may still need to verify your identity directly before processing the request.
4. How Requests Are Handled
We will acknowledge receipt of your request in a timely manner.
We aim to respond to verifiable consumer data requests within the timeframe required by applicable law (e.g., within 45 days where required).
For requests requiring greater detail or clarification, we may contact you for additional information.
5. What We Do Not Do
We do not sell personal data to third parties for monetary gain.
We do not discriminate against consumers for exercising their consumer data rights.
We do not knowingly collect personal information from children under 13; if we learn that we have collected such information, we will promptly delete it.
6. Third-Party Partners and Targeted Advertising
Kinova Sports may work with third-party service providers for analytics, advertising, and performance measurement (e.g., social media platforms, ad networks, email marketing providers).
When required by applicable law:
You have the right to opt-out of targeted advertising data sharing.
We provide mechanisms (including this policy and our Privacy Policy) to submit such opt-out requests.
7. Retention and Legal Exceptions
We retain personal information only as long as necessary to fulfill the purposes outlined in our Privacy Policy, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.
In some cases, we may deny a request to delete or disclose data if retention is necessary for:
Compliance with legal requirements
Fraud prevention or security
Completing a transaction you requested
Protecting our or others’ rights
8. Updates to this Policy
We may update this Consumer Data Policy from time to time. When changes occur, we will post the updated version on our Website with a new “Effective Date.”
9. Contact Information
If you have any questions, concerns, or requests regarding this Consumer Data Policy, please contact us at:
📧 support@kinovasports.com
🌐 https://kinovasports.com
